Please ensure that you read this page thoroughly and we would prefer that you made contact with us prior to making your first purchase with us.
PAYMENT – We accept payment by Direct Deposit, PayPal and Credit Card (MasterCard or Visa online through PayPal). For Australian customers Direct Deposit is preferred (our bank is a branch of the Commonwealth). For international customers PayPal is preferred. Payment by Bank Cheque/Money Order can also be accepted by prior arrangement.
PICK-UP OPTION – Pick-up is available from postcode 2448 (obviously we will deduct shipping cost for this option), we would love to reduce costs where possible so contact us for other options prior to purchase.(we make semi regular trips between Gold Coast and Sydney, if we can help, we will)
SHIPPING – We will acknowledge your payment within 24 hours.
All items with the prefix CDS are owned or held by us and will be dispatched within 48 hours of cleared payment, surfboards not included, please allow 5-7 working days for delivery.
Surfboards will be shipped by arrangements agreed to, prior to purchase.
All items with any other prefix are held by owners. I will contact them at the same time that I acknowledge your payment and will confirm for you that I have made contact. It will be shipped via registered post allowing all parties to track item. Once it is in your possession payment will be released to owner. Allow 7-10 working days.
All our items are packaged with care, if necessary using cut-to-size foam and cardboard surrounds, bubble wrap and padded post bags. We do our best to make it as easy and obvious as possible for the Post Office. Combined shipping discounts are applied to all multiple-item purchases.